Be sure to get the most from Mileage Plus Dining^SM by Rewards Network^SM. As a 1K® member who has qualified for 1K status for 2007, you’ll be upgraded* to Elite Dining status in Mileage Plus Dining through 12/31/07 — giving you opportunities to earn even more Redeemable Miles at thousands of participating restaurants across the United States and Canada.

As an Elite Dining member, you’re privileged with:

• Five miles per qualified dollar spent on the total bill (tax and tip included) at participating restaurants when benefits are being offered
• An additional five bonus miles per qualified dollar spent through December 31, 2007, with the Elite Dining Member Bonus

The rollout of United’s new Premium Boarding concept – the separate boarding lane that allows our Global Services and 1K members, as well as United First and United Business customers, to easily board the airplane at their leisure – is being implemented at all five of our hubs and approximately 20 additional airports by mid year.

We understand there are questions of why certain gates are equipped with the stanchions, signage and the red carpet, but our Customer Service Representatives are not yet employing the process.

This is quite simply a matter of logistics and training. The physical components take time to install and are tailored to different gate rooms at the various airports. More important, we are also providing training for our Customer Service Representatives, including for the new announcements you’ll be hearing, so there may be a brief transitional period.

Many thanks to those of you who have told us about your positive experiences with the Premium Boarding offering to date. And if you’re just starting to see the new feature, we certainly appreciate your patience as we implement it at our largest airports by mid-year... and at even more by the end of 2007.

Now when one of our employees takes extra steps to ensure your satisfaction, please feel free to show your appreciation by awarding them with one of the "Going the extra mile" certificates. These can be found in your new 1K membership package. Additional certificates can be requested through the Mileage Plus 1K Service Desk at 1-800-325-0046. Simply fill in your name, flight information, the employee's name and a brief description of why they went that extra mile.

Thanks for helping us recognize the efforts of those employees who deliver the ultimate in customer service.